RemoteHealthPro
Revolutionizing Healthcare Delivery
Michelle Okello & Joel Akobundu
Project overview
Objective
Project overview
Objective
RemoteHealth Pro is a cutting-edge telemedicine app designed to transform the way healthcare services are accessed and delivered. With the aim of providing convenient access to medical care anytime, anywhere. How this project came about, we asked our mentor for a challenge and he said, work on telemedicine with these and these features so we got to work. RemoteHealth Pro connects patients with healthcare providers through seamless virtual consultations. Through this platform, users can receive diagnosis, treatment, and ongoing management of health conditions without the constraints of physical distance or the need for in-person visits to medical facilities.
The primary objective of RemoteHealth Pro is to revolutionize healthcare delivery by providing a seamless and satisfactory virtual healthcare experience for patients and healthcare providers alike. By leveraging technology to overcome barriers such as distance and accessibility, the app aims to improve healthcare access, enhance patient outcomes, and optimize resource utilization in the healthcare system.
By leveraging RemoteHealth Pro, users can expect convenient access to quality healthcare services, reduced wait times for appointments, and improved continuity of care, ultimately leading to better health outcomes and enhanced patient satisfaction.
Design process
Design Process
User Research
User Research
Survey
During the initial exploration stage, our goal was to gain a deeper understanding of the issue and its significance. To achieve this, we conducted both Qualitative and Quantitative research.
We did a survey to gather quantitative data on user experience and users’ primary needs while exploring Telemedicine options. Our survey got 34 responses.
User Interviews
We did user interviews to gain profound insights from users on Telemedicine options, so we did Video and normal phone calls with 10 Users. Here is some verbatim feedback.
"The thought of going to the doctor's office fills me with so much anxiety. Even if it's close by, I just dread the whole experience. A telemedicine app might be helpful, but I would need to know the doctor can really understand me through a screen."
"Scheduling appointments online sounds way easier than calling the doctor's office and dealing with their limited hours. Plus, wouldn't it be cool to have my medical records readily available on the app?"
"Honestly, between work and daycare, scheduling doctor's appointments is a nightmare. If a telemedicine app could fit consultations into my crazy schedule, that would be a lifesaver. Plus, less time stuck in traffic waiting!"
"Look, I appreciate the convenience factor, but for certain things, I just prefer seeing a doctor in person. Maybe for a follow-up appointment or refilling a prescription, a telemedicine app would be okay. But for anything new, I'd want that face-to-face interaction."
"As a doctor myself, I see the potential for telemedicine apps to improve access to care, especially in remote areas. However, it's crucial to ensure these platforms prioritize clear communication and maintain patient privacy."
"I live way out in the outskirts of the CBD. There's no way I'm getting to a doctor's office for every little thing. If a telemedicine app could connect me with a qualified doctor virtually, that would be a huge improvement."
"Healthcare costs are getting out of hand. If this app added any extra fees on top of my regular insurance, I wouldn't be interested. But if it could somehow reduce overall costs, that might be a game-changer."
"For some things, like a broken arm, you obviously need to see a doctor in person. But for minor stuff like a cold or refilling prescriptions, a telemedicine app could be a real time-saver."
I'm open to trying a telemedicine app, but trust is important. I need to be confident that the doctor on the other side of the screen is actually qualified and can give me the same level of care as an in-person visit."
Problems we found
Solutions
People in many regions around the world face challenges accessing quality healthcare services due to various factors, including:
Busy schedules and childcare responsibilities: Difficulty scheduling in-person appointments and managing time for traditional healthcare visits.
Limited appointment availability: Lack of flexibility in finding appointments that fit within people's schedules.
Distance to medical facilities: Remote locations or limited transportation options can make it difficult to reach a doctor or clinic.
Cost concerns: Rising healthcare costs and potential additional expenses associated with new technologies.
Anxiety around doctor appointments: Feeling stressed or apprehensive about traditional in-person consultations.
Skepticism about virtual consultations: Uncertainty about the effectiveness and level of trust in virtual doctor-patient interactions.
Offering convenient scheduling: Allow users to book appointments at their preferred times, including evenings and weekends.
Reducing wait times: Eliminate time spent traveling to and waiting at a doctor's office.
Increasing access for remote populations: Provide virtual consultations for those living far from medical facilities or with limited transportation options.
Offering transparent cost structures: Clearly outline any potential fees associated with the telemedicine app to avoid cost concerns.
Building trust in virtual care: Ensure qualified healthcare professionals are available on the platform and prioritize clear communication between doctors and patients.
Addressing anxiety: Develop features that address anxiety, such as easy access to medical records and clear instructions for consultations.
Our User friendly Telemedicine app will address these challenges by;
User Persona
User Persona
Name-
Emeka Okafor
Age-
45 years
Country -
Nigeria
Gender -
Male
Occupation-
Teacher
Emeka is worried about the rising cost of healthcare.
Emeka’s Pain Point
Concerned about potential additional costs associated with using a telemedicine app.
Needs to be convinced that a telemedicine app won't be more expensive than traditional visits.
Name-
David Mwangi
Age-
28 years
Country -
Kenya
Gender -
Male
Occupation-
Entrepreneur
David lives in a remote area and faces challenges accessing healthcare facilities.
David’s Pain Point
Unsure about the level of trust in virtual consultations with doctors.
Needs faster access to diagnosis and treatment, especially considering his remote location.
Name-
Ngozi Adebayo
Age-
52 years
Country -
Nigeria
Gender -
Female
Occupation-
Home maker
Ngozi experiences anxiety around doctor appointments, regardless of location.
Ngozi’s Pain Point
High anxiety associated with traditional in-person doctor visits.
Needs features in a telemedicine app that address her anxiety, like clear communication with doctors and easy access to medical records.
Name-
Mwathi Kamau (KE)
Age-
40 years
Country -
Kenya
Gender -
Male
Occupation-
Engineer
Mwathi has busy schedules and limited free time.
Nwathi’s Pain Point
Busy schedules make scheduling appointments difficult.
Value the in-person doctor-patient interaction and are unsure if a virtual consultation can provide the same level of care.
Name-
Aisha Njeri
Age-
32 years
Country -
Kenya
Gender -
Female
Occupation-
Marketing Manager
Aisha has a demanding work schedule and struggles to find time for traditional doctor appointments.
Aisha’s Pain Point
Difficulty scheduling appointments due to limited availability.
Childcare responsibilities make in-person visits challenging.
Wants to reduce time spent traveling and waiting at appointments.
Our user personas were archetypical users whose goals and characteristic represent the needs of a larger group of users
Empathy Map
Empathy Map
From the user research, we had gotten to understand users painpoints. The feedback was alot, and recurring, therefore we decided to create an empathy map to look into their thoughts, feeling, painpoints and overall concerns
Think and Feel
I'm swamped at work and can't miss another afternoon for a doctor's appointment.
The limited appointment slots at the clinic never work with my schedule.
Getting a faster diagnosis and treatment plan would be a relief.
Maybe a telemedicine app could save me time and hassle.
Can a doctor really diagnose me properly over a video call?
Sharing my medical information online makes me nervous. Data privacy and all.
See
Long lines of patients waiting in crowded clinics.
Advertisement and promotions highlighting the convenience of virtual consultations.
Improvement in healthcare experiences for those using telemedicine apps.
Social media posts from friends sharing their experiences with telemedicine (both positive and negative).
Hear
heard telemedicine can be a good option for minor illnesses, but not for serious conditions.
Information about the convenience and effectiveness of virtual consultations.
Advice from healthcare providers regarding the benefits of virtual care.
There have been some data breaches with healthcare apps lately. Is this app secure?
Some people say virtual doctors are impersonal and don't listen to their concerns.
Say and do
I wish there was an easier way to get healthcare without all the hassle
I'd try a telemedicine app if it was user-friendly and secure.
The app needs to allow me to connect with a qualified doctor.
I would appreciate features like appointment reminders and prescription refills.
Research telemedicine apps online and read reviews.
Actively seek out telemedicine apps for virtual consultations.
Competitive Analysis
Competitive Analysis
Through a comprehensive competitive analysis, by analyzing the strengths and weaknesses of competitor. Remotehealth pro can refine its product features to stand out in the market. to achieve this, we had to compare and contrast with notable Telemedicine companies. We did an analysis with 6 other companies however these ones stood out:
Air Doctor is an international telemedicine app that connects travelers to private doctors worldwide. From Germany to New York, we can help you find a doctor.
Bridge Health is an innovative preventive healthcare company that aims to bridge the gap between people's current selves and their healthiest selves.
Baobab Circle Limited is a multi-award winning health Tech Company democratising the delivery of health care and wellness solutions across Africa. The company is amongst the leading developers of personalised chronic disease management solutions.
Strength
Secure video consultations
User-friendly interface
Appointment booking & management
Medical history access
In-app payment.
Vital tracking
Secure video consultations
User-friendly interface
Appointment booking & management
Targeted patient journeys
Chat functionality
Secure video consultations
User-friendly interface
Appointment booking & management
Doctor credential verification
In-app payment.
Prescription management
Weakness
Lacks targeted patient journeys
Lacks doctor credential verification
Lacks image/video sharing
Lacks emergency dial function
Lacks pharmacy integration
Lacks lab result upload
Lacks vital tracking
Lacks in-app payment
Lacks targeted patient journeys
Lacks human touch features (chat or in-person follow-ups)
Lacks pharmacy integration
Lacks image/video sharing
Lacks vital tracking
Opportunity
Implement targeted patient journeys to cater to specific user needs
Integrate with verification services for doctor credentials
Allow image/video sharing for better diagnosis
Consider adding an emergency dial function for critical situations
Significant opportunities to expand functionality
Consider pharmacy integration, refills & delivery for convenience
Lab result upload for better diagnosis, vital tracking for health monitoring
Similar to AIR DOCTOR, there's room for significant growth
Implement targeted patient journeys
Human touch features for better engagement
Pharmacy integration for convenience
Key Feature
Secure consultations
User-friendly interface
Comprehensive appointment & prescription management
Educational resources
Secure consultations
User-friendly interface
Targeted patient journeys
Human touch follow-ups
Secure consultations
User-friendly interface
In-app payment with insurance integration
Doctor credential verification
UserFlow
Userflow
User flows assisted us in patterning the flow of the user's activities in the product from the entry point to the user's decisions and the resulting actions in order to account for each phase of the user's journey.
Style Guide
Style Guide
To bring the final product to life , the next crucial step was design system for RemoteHealth Pro .We crafted a comprehensive style guide to encapsulate and visual identity of the app.
HEX
#1288393
Typography
Aa
Airbnb Cereal
Regular
Your interactive
Self-transformation journey
Medium
Your interactive
Self-transformation journey
Bold
Your interactive
Self-transformation journey
Color Palette
HEX
#007B5D
HEX
#F0984B
HEX
#C9E8E8
HEX
#FFF3DD
HEX
#8F8F8F
HEX
#000000
HEX
#FFFFFF
Final Designs
Final Designs
Once we had everything set, we jumped straight to high fidelity designs. We made sure the user journey was very seamless for the patients and the “doctors” who would use the backend dashboard. You can view the mobile prototype Here
Splash screen and onboarding
Splash screen and onboarding
The login and sign up screen are very simple and user friendly so someone doesnt spend alot of time in one place
Home page
Remote Health AI
The RemoteHealth AI helps analyze what a patient is going through by giving them a quick test however simnce this is AI they don not diagnose but give recommendations and have a call to action that leads to booking a consultation
Book a Consultation Flow
Booking a consultation flow is very easy. From the app, we have listed all the hospitals near you, you select one depending on your insurance or how they charge, select a department and book with a doctor of your choice.
Pharmacy
Other screens 30+
Final Designs
Final Designs
Splash screen and onboarding
Splash screen and onboarding
Home page
Remote Health AI
Book a Consultation Flow
Pharmacy
Other screens 30+
Once we had everything set, we jumped straight to high fidelity designs. We made sure the user journey was very seamless for the patients and the “doctors” who would use the backend dashboard. You can view the mobile prototype Here
The login and sign up screen are very simple and user friendly so someone doesnt spend alot of time in one place
The RemoteHealth AI helps analyze what a patient is going through by giving them a quick test however simnce this is AI they don not diagnose but give recommendations and have a call to action that leads to booking a consultation
Booking a consultation flow is very easy. From the app, we have listed all the hospitals near you, you select one depending on your insurance or how they charge, select a department and book with a doctor of your choice.
Immediately after registering you are prompted to create an account by inputing a few details that will make it easy when booking an appointment.
This carousel shows a shortcut to the health AI, booking a consultation and available doctors
The quick actions section contains the necessary services that a user will interact with
Doctor specialty shows all the available specialties within the selected hospital
Quick Actions
Online Consultation
RemoteHealth AI
Pharmacy
Educational Tools
Here’s a sped up version of the prototype
Here’s a sped up version of the prototype
Here’s a sped up version of the prototype
Here’s a sped up version of the prototype
Here’s a sped up version of the prototype
Here’s a sped up version of the prototype
Here’s a sped up version of the prototype
Here’s a sped up version of the prototype
Here’s a sped up version of the prototype
Landing page and Dashboard
Hospital Management Dashboard
We decided to design a landing page and Dashboards. The landing page is face of the product to give people a broad idea of what we offer an also acts as a starting point for the hospital management journey.
Project overview
Objective
Project overview
Objective
RemoteHealth Pro is a cutting-edge telemedicine app designed to transform the way healthcare services are accessed and delivered. With the aim of providing convenient access to medical care anytime, anywhere. How this project came about, we asked our mentor for a challenge and he said, work on telemedicine with these and these features so we got to work. RemoteHealth Pro connects patients with healthcare providers through seamless virtual consultations. Through this platform, users can receive diagnosis, treatment, and ongoing management of health conditions without the constraints of physical distance or the need for in-person visits to medical facilities.
The primary objective of RemoteHealth Pro is to revolutionize healthcare delivery by providing a seamless and satisfactory virtual healthcare experience for patients and healthcare providers alike. By leveraging technology to overcome barriers such as distance and accessibility, the app aims to improve healthcare access, enhance patient outcomes, and optimize resource utilization in the healthcare system.
By leveraging RemoteHealth Pro, users can expect convenient access to quality healthcare services, reduced wait times for appointments, and improved continuity of care, ultimately leading to better health outcomes and enhanced patient satisfaction.
Project overview
Objective
Project overview
Objective
RemoteHealth Pro is a cutting-edge telemedicine app designed to transform the way healthcare services are accessed and delivered. With the aim of providing convenient access to medical care anytime, anywhere. How this project came about, we asked our mentor for a challenge and he said, work on telemedicine with these and these features so we got to work. RemoteHealth Pro connects patients with healthcare providers through seamless virtual consultations. Through this platform, users can receive diagnosis, treatment, and ongoing management of health conditions without the constraints of physical distance or the need for in-person visits to medical facilities.
The primary objective of RemoteHealth Pro is to revolutionize healthcare delivery by providing a seamless and satisfactory virtual healthcare experience for patients and healthcare providers alike. By leveraging technology to overcome barriers such as distance and accessibility, the app aims to improve healthcare access, enhance patient outcomes, and optimize resource utilization in the healthcare system.
By leveraging RemoteHealth Pro, users can expect convenient access to quality healthcare services, reduced wait times for appointments, and improved continuity of care, ultimately leading to better health outcomes and enhanced patient satisfaction.
User Research
User Research
Survey
During the initial exploration stage, our goal was to gain a deeper understanding of the issue and its significance. To achieve this, we conducted both Qualitative and Quantitative research.
We did a survey to gather quantitative data on user experience and users’ primary needs while exploring Telemedicine options. Our survey got 34 responses.
Design process
Design Process
RemoteHealthPro
Revolutionizing Healthcare Delivery
Michelle Okello & Joel Akobundu
RemoteHealthPro
Revolutionizing Healthcare Delivery
Michelle Okello & Joel Akobundu
Problems we found
Solutions
People in many regions around the world face challenges accessing quality healthcare services due to various factors, including:
Busy schedules and childcare responsibilities: Difficulty scheduling in-person appointments and managing time for traditional healthcare visits.
Limited appointment availability: Lack of flexibility in finding appointments that fit within people's schedules.
Distance to medical facilities: Remote locations or limited transportation options can make it difficult to reach a doctor or clinic.
Cost concerns: Rising healthcare costs and potential additional expenses associated with new technologies.
Anxiety around doctor appointments: Feeling stressed or apprehensive about traditional in-person consultations.
Skepticism about virtual consultations: Uncertainty about the effectiveness and level of trust in virtual doctor-patient interactions.
Offering convenient scheduling: Allow users to book appointments at their preferred times, including evenings and weekends.
Reducing wait times: Eliminate time spent traveling to and waiting at a doctor's office.
Increasing access for remote populations: Provide virtual consultations for those living far from medical facilities or with limited transportation options.
Offering transparent cost structures: Clearly outline any potential fees associated with the telemedicine app to avoid cost concerns.
Building trust in virtual care: Ensure qualified healthcare professionals are available on the platform and prioritize clear communication between doctors and patients.
Addressing anxiety: Develop features that address anxiety, such as easy access to medical records and clear instructions for consultations.
Our User friendly Telemedicine app will address these challenges by;
User Interviews
We did user interviews to gain profound insights from users on Telemedicine options, so we did Video and normal phone calls with 10 Users. Here is some verbatim feedback.
User Interviews
We did user interviews to gain profound insights from users on Telemedicine options, so we did Video and normal phone calls with 10 Users. Here is some verbatim feedback.
User Persona
User Persona
Our user personas were archetypical users whose goals and characteristic represent the needs of a larger group of users
Empathy Map
Empathy Map
From the user research, we had gotten to understand users painpoints. The feedback was alot, and recurring, therefore we decided to create an empathy map to look into their thoughts, feeling, painpoints and overall concerns
Empathy Map
Empathy Map
From the user research, we had gotten to understand users painpoints. The feedback was alot, and recurring, therefore we decided to create an empathy map to look into their thoughts, feeling, painpoints and overall concerns
UserFlow
Userflow
User flows assisted us in patterning the flow of the user's activities in the product from the entry point to the user's decisions and the resulting actions in order to account for each phase of the user's journey.
Style Guide
Style Guide
To bring the final product to life , the next crucial step was design system for RemoteHealth Pro .We crafted a comprehensive style guide to encapsulate and visual identity of the app.
Typography
Aa
Airbnb Cereal
Regular
Your interactive
Self-transformation journey
Medium
Your interactive
Self-transformation journey
Bold
Your interactive
Self-transformation journey
HEX
#1288393
Color Palette
HEX
#007B5D
HEX
#F0984B
HEX
#C9E8E8
HEX
#FFF3DD
HEX
#8F8F8F
HEX
#000000
HEX
#FFFFFF
Competitive Analysis
Competitive Analysis
Through a comprehensive competitive analysis, by analyzing the strengths and weaknesses of competitor. Remotehealth pro can refine its product features to stand out in the market. to achieve this, we had to compare and contrast with notable Telemedicine companies. We did an analysis with 6 other companies however these ones stood out:
Final Designs
Final Designs
Splash screen and onboarding
Splash screen and onboarding
Home page
Remote Health AI
Book a Consultation Flow
Pharmacy
Other screens 30+
Once we had everything set, we jumped straight to high fidelity designs. We made sure the user journey was very seamless for the patients and the “doctors” who woud use the backend dashboard. You can view the mobile prototype Here
The login and sign up screen are very simple and user friendly so someone doesnt spend alot of time in one place
The RemoteHealth AI helps analyze what a patient is going through by giving them a quick test however simnce this is AI they don not diagnose but give recommendations and have a call to action that leads to booking a consultation
Booking a consultation flow is very easy. From the app, we have listed all the hospitals near you, you select one depending on your insurance or how they charge, select a department and book with a doctor of your choice.
Immediately after registering you are prompted to create an account by inputing a few details that will make it easy when booking an appointment.
This carousel shows a shortcut to the health AI, booking a consultation and available doctors
The quick actions section contains the necessary services that a user will interact with
Doctor specialty shows all the available specialties within the selected hospital
Quick Actions
Online Consultation
RemoteHealth AI
Pharmacy
Educational Tools
Landing page and Dashboard
Hospital Management Dashboard
We decided to design a landing page and Dashboards. The landing page is face of the product to give people a broad idea of what we offer an also acts as a starting point for the hospital management journey.
Conclusion
Meet the team
Conclusion
Meet the team
RemoteHealth Pro started as a passion project that was supposed to be some few ui screens and then Joel and i decided, what if we turn it into something more? Working as a team was very crucial for us, this whole process taught me alot of patience and trusting your team member to bring your vision to life. We will still iterate on the designs, hopefully do some usability tests with our community, because there is always room for improvement when you want the product to truly meet the users needs.
Michelle Okello
Joel Akobundu
Product Designer
Product Designer
Conclusion
Meet the team
Conclusion
Meet the team
RemoteHealth Pro started as a passion project that was supposed to be some few ui screens and then Joel and i decided, what if we turn it into something more? Working as a team was very crucial for us, this whole process taught me alot of patience and trusting your team member to bring your vision to life. We will still iterate on the designs, hopefully do some usability tests with our community, because there is always room for improvement when you want the product to truly meet the users needs.
Michelle Okello
Joel Akobundu
Product Designer
Product Designer
Project overview
Project overview
RemoteHealth Pro is a cutting-edge telemedicine app designed to transform the way healthcare services are accessed and delivered. With the aim of providing convenient access to medical care anytime, anywhere. How this project came about, we asked our mentor for a challenge and he said, work on telemedicine with these and these features so we got to work. RemoteHealth Pro connects patients with healthcare providers through seamless virtual consultations. Through this platform, users can receive diagnosis, treatment, and ongoing management of health conditions without the constraints of physical distance or the need for in-person visits to medical facilities.
Objective
Objective
The primary objective of RemoteHealth Pro is to revolutionize healthcare delivery by providing a seamless and satisfactory virtual healthcare experience for patients and healthcare providers alike. By leveraging technology to overcome barriers such as distance and accessibility, the app aims to improve healthcare access, enhance patient outcomes, and optimize resource utilization in the healthcare system.
By leveraging RemoteHealth Pro, users can expect convenient access to quality healthcare services, reduced wait times for appointments, and improved continuity of care, ultimately leading to better health outcomes and enhanced patient satisfaction.
Project overview
Project overview
RemoteHealth Pro is a cutting-edge telemedicine app designed to transform the way healthcare services are accessed and delivered. With the aim of providing convenient access to medical care anytime, anywhere. How this project came about, we asked our mentor for a challenge and he said, work on telemedicine with these and these features so we got to work. RemoteHealth Pro connects patients with healthcare providers through seamless virtual consultations. Through this platform, users can receive diagnosis, treatment, and ongoing management of health conditions without the constraints of physical distance or the need for in-person visits to medical facilities.
Objective
Objective
The primary objective of RemoteHealth Pro is to revolutionize healthcare delivery by providing a seamless and satisfactory virtual healthcare experience for patients and healthcare providers alike. By leveraging technology to overcome barriers such as distance and accessibility, the app aims to improve healthcare access, enhance patient outcomes, and optimize resource utilization in the healthcare system.
By leveraging RemoteHealth Pro, users can expect convenient access to quality healthcare services, reduced wait times for appointments, and improved continuity of care, ultimately leading to better health outcomes and enhanced patient satisfaction.
RemoteHealthPro
Revolutionizing Healthcare Delivery
RemoteHealthPro
Revolutionizing Healthcare Delivery
Design process
Design Process
Empathize
Define
Ideate
Prototype
We are now ready to test core functionalities with a small group of users. This allows for early feedback and iteration before investing heavily in the final design.
With solid findings, we started sketching our screens for the app, website and dashboard , we went straight to hi-fi, fully prototyped and ready for reviews and test.
Brainstorming and making concretes from abstract. Here we decided which problem can be imparted the most and came up with simple user flows.
conversations with prospective users to define and understand pain points and flow. Then research to understand users needs.
User Research
User Research
Survey
During the initial exploration stage, our goal was to gain a deeper understanding of the issue and its significance. To achieve this, we conducted both Qualitative and Quantitative research.
We did a survey to gather quantitative data on user experience and users’ primary needs while exploring Telemedicine options. Our survey got 34 responses.
User Interviews
We did user interviews to gain profound insights from users on Telemedicine options, so we did Video and normal phone calls with 10 Users. Here is some verbatim feedback.
User Interviews
We did user interviews to gain profound insights from users on Telemedicine options, so we did Video and normal phone calls with 10 Users. Here is some verbatim feedback.
Problems we found
Solutions
People in many regions around the world face challenges accessing quality healthcare services due to various factors, including:
Busy schedules and childcare responsibilities: Difficulty scheduling in-person appointments and managing time for traditional healthcare visits.
Limited appointment availability: Lack of flexibility in finding appointments that fit within people's schedules.
Distance to medical facilities: Remote locations or limited transportation options can make it difficult to reach a doctor or clinic.
Cost concerns: Rising healthcare costs and potential additional expenses associated with new technologies.
Anxiety around doctor appointments: Feeling stressed or apprehensive about traditional in-person consultations.
Skepticism about virtual consultations: Uncertainty about the effectiveness and level of trust in virtual doctor-patient interactions.
Offering convenient scheduling: Allow users to book appointments at their preferred times, including evenings and weekends.
Reducing wait times: Eliminate time spent traveling to and waiting at a doctor's office.
Increasing access for remote populations: Provide virtual consultations for those living far from medical facilities or with limited transportation options.
Offering transparent cost structures: Clearly outline any potential fees associated with the telemedicine app to avoid cost concerns.
Building trust in virtual care: Ensure qualified healthcare professionals are available on the platform and prioritize clear communication between doctors and patients.
Addressing anxiety: Develop features that address anxiety, such as easy access to medical records and clear instructions for consultations.
Our User friendly Telemedicine app will address these challenges by;
User Persona
User Persona
Our user personas were archetypical users whose goals and characteristic represent the needs of a larger group of users
Empathy Map
Empathy Map
From the user research, we had gotten to understand users painpoints. The feedback was alot, and recurring, therefore we decided to create an empathy map to look into their thoughts, feeling, painpoints and overall concerns
Empathy Map
Empathy Map
From the user research, we had gotten to understand users painpoints. The feedback was alot, and recurring, therefore we decided to create an empathy map to look into their thoughts, feeling, painpoints and overall concerns
Competitive Analysis
Competitive Analysis
Through a comprehensive competitive analysis, by analyzing the strengths and weaknesses of competitor. Remotehealth pro can refine its product features to stand out in the market. to achieve this, we had to compare and contrast with notable Telemedicine companies. We did an analysis with 6 other companies however these ones stood out:
UserFlow
Userflow
User flows assisted us in patterning the flow of the user's activities in the product from the entry point to the user's decisions and the resulting actions in order to account for each phase of the user's journey.
Style Guide
Style Guide
To bring the final product to life , the next crucial step was design system for RemoteHealth Pro .We crafted a comprehensive style guide to encapsulate and visual identity of the app.
Landing page and Dashboard
We decided to design a landing page and Dashboards. The landing page is face of the product to give people a broad idea of what we offer an also acts as a starting point for the hospital management journey.
Hospital Management Dashboard
Conclusion
Meet the team
Conclusion
Meet the team
RemoteHealth Pro started as a passion project that was supposed to be some few ui screens and then Joel and i decided, what if we turn it into something more? Working as a team was very crucial for us, this whole process taught me alot of patience and trusting your team member to bring your vision to life. We will still iterate on the designs, hopefully do some usability tests with our community, because there is always room for improvement when you want the product to truly meet the users needs.
Joel Akobundu
Product Designer
Michelle Okello
Product Designer
Conclusion
Meet the team
Conclusion
Meet the team
RemoteHealth Pro started as a passion project that was supposed to be some few ui screens and then Joel and i decided, what if we turn it into something more? Working as a team was very crucial for us, this whole process taught me alot of patience and trusting your team member to bring your vision to life. We will still iterate on the designs, hopefully do some usability tests with our community, because there is always room for improvement when you want the product to truly meet the users needs.
Joel Akobundu
Product Designer
Michelle Okello
Product Designer
Here’s a sped up version of the prototype
Here’s a sped up version of the prototype
Here’s a sped up version of the prototype
Conclusion
Meet the team
Conclusion
Meet the team
RemoteHealth Pro started as a passion project that was supposed to be some few ui screens and then Joel and i decided, what if we turn it into something more? Working as a team was very crucial for us, this whole process taught me alot of patience and trusting your team member to bring your vision to life. We will still iterate on the designs, hopefully do some usability tests with our community, because there is always room for improvement when you want the product to truly meet the users needs.
Michelle Okello
Joel Akobundu
Product Designer
Product Designer